Redlands Healthcare Center Reviews

See what our patients and their families have to say

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As you read testimonials from those who have experienced care at Redlands Healthcare Center, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!

All Reviews

4.2

119 reviews

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Profile photo of Barbarà Vester
Barbarà Vester on Birdeye
2 days ago

Sarah is the first person you see as you enter RHC . She greets everyone with a smile and amazingly Not only does she know all the patients names but all the visitors names as well. She is professional, respectful to all, shows great care and empathy, never too “busy” to help, goes over and beyond her duties at the front desk. In seeing Sarah multitask throughout her shift I always thought she must be the assistant administrator! RHC is blessed to have Sarah and so are we!

Profile photo of Pastor Richard C. Shine
Pastor Richard C. Shine on Google
7 days ago

This has been truly a blessing, the Physical therapy staff work with me until I was able to walk. They’re respectfully and they show compassion and love that is needed when you need help walking or even wt. Lifting. I have seen so many clients come in wheel chairs and now they are walking with walkers. This is the love and compassion that is expressed daily. I can’t thank the team enough. God bless each one of you. The Bible says Proverbs 3:6 In all thy ways acknowledge him and he shall direct thy paths. Thank you may doors be open in your future to come. 🙏🙈🙉🙊🌹💜🧸👀✌️

Business response 7 days ago

Hi, Richard. We are grateful for your kind words and glad you had such a positive experience with our team. It means a great deal to know that our staff made a difference in your recovery. Thank you for trusting us with your care, and we wish you continued health and wellness. God bless you as well!
Profile photo of Pastor Richard C. Shine
Pastor Richard C. Shine on Birdeye
8 days ago

While my stay at the facility, there was caring nurses and even maintenance workers who kept the center clean. The staff was well equipped doing their job. The only issue I had was the “laundry lost my clothes that was marked with my name on it. The food was as well as expected they even was able to change my menu to fulfill my diabetic health issues which was a blessing. Even with all the new nurses coming in for training the facility was still run with a professional nursing abilities. God bless each and everyone that the Lord continues to open doors that need to be open and love and compassion be expressed daily is our prayer.

Business response 7 days ago

Hi, Richard. Thank you for sharing your experience with us. We are pleased to hear that your overall stay was a positive one. We appreciate the kind words and will share them with our team. Regarding the laundry concern, we’re sorry for any inconvenience that caused. If you’d like to discuss it further, please don’t hesitate to reach out to us at (909) 793-2609. Thank you for your thoughtful words and for trusting us with your care.
Profile photo of Larry Fernandez
Larry Fernandez on Birdeye
11 days ago

I was at that center for about 3 months,,it a good experience for me the staff attended to all my needs helped me shower and shave brought my meals to me,,changed my bedding every couple of days gave me my medicine on time,,,over all did a good taking care of me So to all staff THANK YOU VERY MUCH 😀😃😁

Business response 7 days ago

Hi, Larry. Thank you for sharing your positive experience. We are happy to hear that your time with us was a good one. Your kind words mean a lot to our team, and we will be sure to pass along your appreciation to the staff. Thank you for trusting us with your care!
Profile photo of Jim Francis
Jim Francis on Google
23 days ago

Redlands Healthcare Center is an excellent facility. Staff are compassionate and professional. The facility is beautiful and well kept. I feel very comfortable and in great hands. All my needs are taken care of. All staff are pleasant and have beautiful smiles Should you be in need of a 24 hour skilled nursing facility for yourself or a Loved one. This is the place to seriously consider.

Business response 7 days ago

Hi, Jim. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Rebecca Astorga
Rebecca Astorga on Google
55 days ago

A relative of mine was recently admitted here for rehabilitation. He was there for two months and I visited him often. It didn’t matter what day or what time I went, the facility was always clean. The staff was extremely attentive, kind, and professional. He received top notch care. I highly recommend this facility, due to our very positive experience.

Business response 55 days ago

Hi, Rebecca. We appreciate the kind words and are glad we could provide you and your relative with a positive experience!
Profile photo of patty rendel
patty rendel on Google
56 days ago

Eileen has been a lot of help She has a lot of patience and very, very personable. Really everybody in rehab seems to work together

Business response 56 days ago

Hi, Patty. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Larry Fernandez
Larry Fernandez on Google
56 days ago

I’m happy with the Redlands Healthcare center they attended to all of my needs I came in here with problems with my feet they helped my feet heal and now I’m walking physical therapy has helped me build the strength to my legs and helped me learn to balance my self self again so at this point I’m very happy 😃

Business response 56 days ago

Hi, Larry. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Beto Fernandez
Beto Fernandez on Google
57 days ago

This is my third time coming here and I would recommend Redlands Healthcare Center to family and friends. The rehab team is wonderful. They really know how to push me to my fullest potential even when I don’t want to participate. They are the highlight of my stay.

Business response 55 days ago

Hi, Beto. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Profile photo of Richard Teller
Richard Teller on Google
3 months ago

on a scale of 1-10 I give it a 9.9. the nursing staff is great, willing to help answer questions and go the extra mile for you. Therapy is also a height point. pushing you to get the most done as quickly as possible but not to overdo. There goal is to get you health so when you leave you won’t be back. I would give them all a 9.9. Food on the other hand leaves much to be desired. I give it a generous 4. meals came cold, not what was ordered and something almost no food. Minor charges and some of this could be corrected.

Business response 56 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Sam Agag
Sam Agag on Google
3 months ago

Learning the basics again. After my open heart surgery, it’s this team of professional therapists who are helping me to get back on my feet. The daily regiment of various physical therapy and exercises that target certain aspects of my recovery. The combined expertise amongst the tea is unparalleled. I have been dealing with “ Baby Face”, “ Mr. Subaru” and “Power Woman” and the rest of this highly talented team members contributes great credit to this highly rated facility. My gratitude is un-measurable for all that they cheerfully on daily basis.

Business response 3 months ago

Hi, Sam. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Thalia Wilcox
Thalia Wilcox on Google
4 months ago

The therapy team was great! They worked on all aspects of what was needed to regain strength. We especially enjoyed working with Jamal. He was great!!

Business response 3 months ago

Thank you for your kind feedback!
Profile photo of Russel C
Russel C on Google
4 months ago

My experience at Redlands healthcare has been amazing. I am very thankful for the rehab team. They really pushed me to my best potential, helped me build my endurance, strength, and balance. I really enjoyed the team making therapy fun. I hope I don’t have to return but if I do I would pick here.

Business response 4 months ago

Hi, Russel. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Profile photo of Alex Eisenberg
Alex Eisenberg on Google
5 months ago

Great rehab facility, always on top of all of their patients needs. Definitely recommend this place for anyone looking at a nursing home in Redlands. The director Marilou makes sure that everything runs smoothly!

Business response 5 months ago

Your positive feedback about our rehab team means everything. We’re glad you recommend us!
Profile photo of Stephanie Ocegura
Stephanie Ocegura on Google
5 months ago

Over the past couple of years my father has been admitted for short stays with RHC, and I always get optimal care with them.The staff always remembers my father, and I am always greeted with a warm demeanor by (all staff). I want to thank Jesse, Allison, Brittany and Sara for all the great care they have provided for my father over these difficult years. The facility is clean, staffing ratios always look appropriate, and the food is a great quality. I would absolutely love when I would see the coffee and ice cream cart go around; my father’s eyes would light up. I noticed small things like ice cream and coffee would bring the residents together, giving them a sense of worth and socialization. Those things are important to me, as I am not always able to be there everyday. I want to thank RHC for always putting quality care above everything. I’m glad we chose them for our first stay, and I will continue to choose them for as long as care is needed for my father.

Business response 5 months ago

Hi, Stephanie. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Kenny Rhodes
Kenny Rhodes on Google
5 months ago

My experience at Redlands Healthcare has been a wonderful experience. I have been in the facility for about a little over three months and the facility has taken care of me with respect. The wound care department has done a wonderful job in repairing my foot wound. The physical therapy department has worked with me everyday and has kept me very Mobile. The facility is extremely clean. They have come to cleaned my room everyday. The nursing department has been extremely good and professional. I highly recommend Redlands Healthcare Center to anyone that is in need.

Business response 5 months ago

Thank you Kenny for recommending us! We’re thrilled our wound care, physical therapy, and nursing teams provided wonderful care.
Profile photo of Robert Taylor
Robert Taylor on Google
5 months ago

Well I would like to say that the staff as whole are true hero’s from admin ,nurses maint, cooks cleaning , I never experienced all of the people it takes to run this place they all work so are and they assist each other no matter if they are a nurse or not and from admin personnel to whom ever is employed here they will help out a patient they work hard there entire day and never complain or argue they are the greatest team together that I have been blessed to be in there care I would love to put all there names in here but I know that every last person employed here deserves a raise I would make sure not to lose not a single person I would gladly employ all of them if I could lure them away they are very loyal and they take pride in making sure patients are happy around the the clock they even have groups of students that they teach to be ready to fill in every where that medically trained personnel might be needed even the admin dir, is approachable and a good listener all of morning staff really gets this place and running all of nurses at front desk are part of a machine the therapy group is also ,along with cleaning crew all of nursing staff,secretary s this the best running nursing rehab that my parents or anyone would be blessed to recover at I’m thankful and very great full to have the opportunity to to experience this for a week thank all of u and May god keep you all and this place running for ever

Business response 5 months ago

We are grateful for your kind words about our entire team. Your recognition of our staff’s dedication means everything to us.
Profile photo of Richard Dipoma
Richard Dipoma on Google
5 months ago

I have been here a few times, it seems like I can’t get enough, this facility is great, I’ve always had a good experience. The therapy team has helped me so much physically.

Business response 5 months ago

Hi, Richard. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Dean Cato
Dean Cato on Google
5 months ago

Everyone on the rehabilitation team know what they’re doing. They’re really helpful and make you work hard to reach your goals. They come up with new activities and exercises that caters to each person to help with their individual goal. They’ve always got a smile on their faces and are personable, they bring joy to my day. I appreciate the work that they do.

Business response 5 months ago

We are pleased to hear our rehabilitation team brings joy and helps you reach your goals with personalized care.
Profile photo of Merlys Ingram
Merlys Ingram on Google
5 months ago

The therapy department is wonderful. They have really helped in my recovery. They have helped me stand again in the parallel bars and progressed to a walker. I’m still in the process of getting stronger and with the rehab team I know I will achieve my goal of using a walker. Thank you so much, I really appreciate this wonderful team.

Business response 5 months ago

We are utterly delighted to hear about your progress with our therapy team. Your recovery journey inspires us daily.
Profile photo of Roger Horton
Roger Horton on Google
5 months ago

In physical therapy, the girls are very persuasive especially Tiwi and Ailene but they are my favorite. Everyone is great!

Business response 5 months ago

Hi, Roger. We are thrilled to learn that you had a positive experience with us!
Profile photo of robert taylor
robert taylor on Google
5 months ago

My name is Robert Taylor, I want to share my experience. The therapy group as a whole has helped me in my recovery. I had the opportunity to see first hand, the work that they do, not just for myself but for all patients. They work hard, getting patients up, getting them dressed, getting them walking again. They have a good attitude and enthusiasm for what they do. It’s inspiring to see the team put their best effort everyday and the care that they provide to patients. I’m in awe of their effort that they continue throughout the day and everyday, they all deserve a raise for the amount of work that they do. If it was up to me, I’d give them a raise, because I wouldn’t want to lose a team this great.

Business response 5 months ago

We are honored to hear about your recovery journey. Your words about our therapy team’s dedication and enthusiasm mean everything to us.
Profile photo of Rick Fehrenback
Rick Fehrenback on Google
6 months ago

Redlands Healthcare Center is the best facility I have been in compared to other facilities the VA has put me in. Thank you to all the staff for the great care provided to me. This is a 5 star plus facility. I am an Army Veteran and I highly recommend all Veterans come to this facility, as it is very Veteran friendly.

Business response 5 months ago

Thank you for taking the time to share this feedback. We’re honored to serve Veterans and appreciate your recommendation.
Profile photo of Charles De Walt
Charles De Walt on Google
6 months ago

My time has been nothing but great because of the rehab team. When I first started I needed a lot of assistance to get out of bed and get dressed. I am now walking, getting dressed, and using the restroom. The rehab team has truly made a difference in my life. I am going to miss Jasmine and Nay the most.

Business response 5 months ago

Thank you for your kind feedback!
Profile photo of Melvin Chadwick
Melvin Chadwick on Google
6 months ago

The therapy team was excellent, they were helpful in my recovery. Everyone on the team was so good and knowledgable. Thank you for everything you guys have done for me.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.